Help Center: FlowPro™ 2.0 Digital Series - FAQs & Troubleshooting

 

Troubleshooting & FAQs

 

Q: Air is leaking - how do I make it stop?

Since this tool is designed for use with air compressors which can produce high air pressure output, it is normal to experience air leaks every now and then. Fortunately, there are a few things you can do to both prevent and fix this problem.

First, it is important that you listen for air leaks after you set-up your FlowPro™ to your compressor so you can determine what component the air is escaping from.

Here are the most likely components where you may experience this issue, and how to correct it:

From the brass screw on back of the handle

• Tighten with a flathead screwdriver (or quarter)

From the air chuck even when the trigger is not being held to inflate

• You may have a broken internal o-ring which has compromised the seal. Please contact us to get a replacement chuck.

From the base of the unit where the quick-connect plug screws in.

• First, make sure there is an adequate amount of thread seal tape covering the threadings of the steel quick-connect plug to ensure a tight seal. After you re-apply the thread seal tape, make sure to tighten the plug into the female threadings of the FlowPro™ using a wrench. Make sure it's nice and snug, but be careful to not over-tighten, as you do not want to strip the threading.

From another connection point such as the air compressor hose to a quick-connect coupler.

• Again, make sure you have a generous amount of thread seal tape covering the threading & fully tighten the connection point with a wrench.

From the thumb trigger used for inflation and deflation.

• You may have a compromised internal spring. Contact us about receiving help on how to fix this.

 

Q: How do I use the air bleeder function?

Simply use the hand trigger to deflate air by gently squeezing it until you can hear the air escaping. You can do this even when not connected to an air compressor.

For inflation, all you need to do is fully squeeze the trigger (when connected to an air compressor).

 

Q: I changed the batteries and the gauge no longer works. Why!?

There is a known issue with Duracell brand batteries which sometimes causes problems with digital pressure gauges. Please try a different brand of batteries if you have this issue.

 

Q: Is the display suppose to read 0 PSI during inflation?

Yes, the readout will show 0 PSI during inflation until the hand trigger is released, and then it will show current pressure inside the tire.

 

Q: What kind of air tools can I use with this inflator?

You can use any air tool with 1/4" NPT threading, which is the gold standard for pneumatic air tools in the USA.

 

Q: What other air chucks do you offer?

You can check out our full line of exclusive 1/4" NPT air chucks here.

 

Q: What is the accuracy of the digital gauge?

This gauge is calibrated and certified highly accurate to 1% full scale range, or ±2 PSI.

 

Q: Besides everything that comes in the set, what else do I need to get this thing working with an air compressor?

This inflator comes fully equipped with everything to get you started working with an air compressor. All you need is a nice quality air compressor. You have many options on how to connect the FlowPro™ to your compressor.

Option #1 - Connect directly to the air compressor hose

If your air hose from the compressor has male 1/4" NPT threading, you can connect the hose directly to the female threading on the bottom of the FlowPro™ handle without needing any other accessories. Please make sure to use a proper amount of thread seal tape, and tighten the connection with a wrench so it is secure to avoid leaks.

Option #2 - Connect using quick-connect accessories

Many of our customers use a quick-connect setup. For your conveience, we have included a quick-connect steel plug (fitting) with your purchase. All you need is a compatible 1/4" NPT quick-connect coupler. Please make sure to use a proper amount of thread seal tape, and tighten the connection with a wrench so it is secure to avoid leaks.

Also note - this inflator is not designed to work with 12V portable tire inflators. This is a shop-quality tool engineered for use with heavy duty equipment.

 

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